Ambient findability - what we find changes who we become

An Initial Investigation on the Relationship between Usage and Findability

Ensuring that information within a website is findable is particularly important. This is because visitors that cannot find what they are looking for are likely to leave the site or become very frustrated and switch to a competing site. While findability has been touted as important in web design, we wonder to what degree measures of findability are correlated to usage. To this end, we have con...

Ambient findability and structured serendipity: enjhanced resource discovery for full text collections

Why should Organisations Govern Enterprise Search?

Enterprise search is an area of increasing importance that has not received the attention it deserves. In today’s information-rich business environment, the ability to find effectively what you are looking for is vital, and what tools to provide for enterprise search is thus a decision of strategic importance. In this exploratory study, we investigate enterprise search from an IT governance per...

Why should Organisations Govern Enterprise Search? Full Papers

Enterprise search is an area of increasing importance that has not received the attention it deserves. In today’s information-rich business environment, the ability to find effectively what you are looking for is vital, and what tools to provide for enterprise search is thus a decision of strategic importance. In this exploratory study, we investigate enterprise search from an IT governance per...

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The development and evolution of any system–person, organization–nation depends on how the system succeeds to bridge the gap between what the system knows and what the system does (with the knowledge). We call this the gap between knowing and doing or the knowing-doing gap. If the system does not do what it knows, it will lose out in competition with other systems, its relative performance in...